With our revolutionary approach to the management and scheduling of your long-term care facility's most precious resource, your caregivers. ELM Technologies delivers a single, balanced solution for the real-world challenge of human capital optimization for your organization. Your benefits will include:

BENIFITS

Increased Resident Quality of Care

The first step in meeting this demand for care, is an analysis of how well your caregiver supply is lined up with that demand. By more allocating the most appropriately skilled caregiver to the right resident's needs at the right time you can achieve the ideal balance and achieve human capital optimization.

Reduced Caregiver Turnover

In numerous studies, one of the top three reasons for an employee leaving an organization is the quality of the work schedule.
The cost of recruiting, hiring, training and implementing new staff members is between 50 to 150% of that caregiver's annual salary.

The solution to retaining these caregivers is simple: empower them by showing them you care and they do make a difference. Unfortunately, balancing the needs of the facility and the preferences of each caregiver creates a level of complication that cannot be addressed by manual or current software solutions. As a result, management usually assumes a 24/7 availability of caregivers and then utilizes an exception-based approval process for changes. This creates inflexible schedules - if any part is changed, the entire schedule becomes unmanageable.

The solution we provide your organization changes all of that. ELM Technologies takes the complexities of caregiver skill-sets, availability, resident demand for care, and individual unique caregiver preference and is able to generate a schedule that allocates the right resource to the right need at the right time. This staff empowerment removes one of the most widespread causes of caregiver turnover.

Healthcare providers have discovered that by providing even a minimal voice, a bulletin board or shift swapping, caregivers are pleased to be able to improve their work schedules. These processes, however, are cumbersome, require significant time by workers and managers, and are inherently inefficient.

Proactive Preference gives the caregivers the ability to affect their schedule independently and to gain back a large portion of their personal life. This has been proven to reduce the number of staff leaving their jobs. With staff preference satisfaction rating for individual caregivers and for caregivers across an entire facility.

Now organizations can achieve 90%+ Employee Satisfaction by proactively delivering caregivers their work preferences for a balance between their work and personal lives.

Reduce Labor Costs

The need to remain competitive is what drives organizations to minimize costs. The most apparent benefit of the ELM solution is the ability to eliminate waste in human resource scheduling. The most successful approach to adjusting labor costs is to look at a more effective alignment of the staff with the resident's needs for care. Healthcare providers defines their demand or need for labor, with number of residents and how sick they may be.

Overtime avoidance is often seen as the simplest way to cut labor costs. As a result, many facilities use a zero overtime policy. The impact is often poor customer service ratings due to under staffing or higher cost personnel doing the work of lower cost staff. For healthcare, overtime is the major issue due to understaffing and shortage of personnel.

In all markets, the key is to ensure that the right people are available when the workload requires, but only when the workload requires. Most facilities use a reactive approach to manage the excess labor costs. As the day goes on, they reduce their staff as the need drops off. This approach saves some labor costs, but usually the majority of those costs have been lost earlier in the day or week. Further, it lowers employee morale as it disrupts their personal life.

With our solution, clients often increase the number of shift structures from fixed 8-, 10-, or 12-hour shifts to more variable shifts (6, 6 ½, 7, 7 ½, etc.) to meet the known requirements. The addition of these variable shifts facilitates the precise alignment of customer needs with the skills available.

In addition, this proven solution can combine increased shift complexity with an increase of the number of people scheduled at one time. By moving beyond 10 to 20 employees on a team to entire facilities and multiple facilities with hundreds of employees, a much greater cost-effective solution is delivered.

With ELM Technologies solution, our customers have discovered significant value with the following solutions:

    • The proactive shifting of personnel from low demand to peak business hours.
    • Reducing overtime by more efficiently managing costs in advance.
    • Saving money by utilizing the right skill and pay rate for the right job.
    • We continuously delivers hard-dollar, tangible values.